Select Trigger and Action

Supported Triggers & Actions

New Approval


Trigger

New Customer


Trigger

New Customer Request


Trigger

New Organization


Trigger

New Request Comment


Trigger

New User


Trigger

Email Bounced


Trigger

Email Opened


Trigger

Inbound Email Received


Trigger

Link Clicked


Trigger

Recipient Unsubscribed


Trigger

Add Customers To Organization


Action

Add Customers To Servicedesk


Action

Add Request Participants


Action

Create Customer


Action

Create Customer Request


Action

Create Organization


Action

Create Request Comment


Action

Delete Organization


Action

Get Approvals


Action

Get Attachments For Request


Action

Get Customer Request


Action

Get Customer Transitions


Action

Get Customers In Organization


Action

Get Organization


Action

Get Queue


Action

Get Queue Issues


Action

Get Request Comments


Action

Get Request Particpants


Action

Get SLA Information


Action

Perform Customer Transitions


Action

Remove Customers From Organization


Action

Remove Request Participants


Action

Add Email to Allowlist


Action

Add Email to Denylist


Action

Add Mailbox Route


Action

Cancel Scheduled Email


Action

Delete Mailbox Route


Action

Get Email Info


Action

List Allowlisted Emails


Action

List Denylisted Emails


Action

List Mailbox Routes


Action

List Scheduled Emails


Action

Remove Email from Allowlist


Action

Remove Email from Denylist


Action

Reschedule Email


Action

Search Emails by Date


Action

Send Email


Action

Send Email Using Template


Action

Update Mailbox Route


Action

New Approval


Trigger

New Customer


Trigger

New Customer Request


Trigger

New Organization


Trigger

New Request Comment


Trigger

New User


Trigger

Email Bounced


Trigger

Email Opened


Trigger

Inbound Email Received


Trigger

Link Clicked


Trigger

Recipient Unsubscribed


Trigger

Add Customers To Organization


Action

Add Customers To Servicedesk


Action

Add Request Participants


Action

Create Customer


Action

Create Customer Request


Action

Create Organization


Action

Create Request Comment


Action

Delete Organization


Action

Get Approvals


Action

Get Attachments For Request


Action

Get Customer Request


Action

Get Customer Transitions


Action

Get Customers In Organization


Action

Get Organization


Action

Get Queue


Action

Get Queue Issues


Action

Get Request Comments


Action

Get Request Particpants


Action

Get SLA Information


Action

Perform Customer Transitions


Action

Remove Customers From Organization


Action

Remove Request Participants


Action

Add Email to Allowlist


Action

Add Email to Denylist


Action

Add Mailbox Route


Action

Cancel Scheduled Email


Action

Delete Mailbox Route


Action

Get Email Info


Action

List Allowlisted Emails


Action

List Denylisted Emails


Action

List Mailbox Routes


Action

List Scheduled Emails


Action

Remove Email from Allowlist


Action

Remove Email from Denylist


Action

Reschedule Email


Action

Search Emails by Date


Action

Send Email


Action

Send Email Using Template


Action

Update Mailbox Route


Action

Request An Integration