Jira Service Management
HelpScout
Integrate Jira Service Management with HelpScout within minutes using Conduitly. Connect your work apps with Conduitly’s no code integration platform and automate the flow of data, repetitive tasks, and workflows between Jira Service Management and HelpScout.
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Jira Service Management with HelpScout in minutes
Supported Triggers & Actions
New Approval
Triggers when a new approval is added.
Trigger
Schedule
New Customer
Triggers when a new customer is added.
Trigger
Schedule
New Customer Request
Triggers when a new customer request is added.
Trigger
Schedule
New Organization
Triggers when a new organization is added.
Trigger
Schedule
New Request Comment
Triggers when a new request comment is added.
Trigger
Schedule
New User
Triggers when a new user is added.
Trigger
Schedule
Conversation Customer Replied
Triggers when on conversation a customer replied.
Trigger
Schedule
Conversation Note Added
Triggers when on conversation a note is added.
Trigger
Schedule
Conversation Status Updated
Triggers when a conversation status is updated.
Trigger
Schedule
Conversation Tag Updated
Triggers when a conversation tag is updated.
Trigger
Schedule
Customer Updated
Triggers when a customer is updated.
Trigger
Schedule
New Conversation Added
Triggers when a new conversation is added.
Trigger
Schedule
New Conversation Assigned
Triggers when a new conversation is assigned.
Trigger
Schedule
New Customer Created
Triggers when a new customer is created.
Trigger
Schedule
New Satisfaction Rating Recieved (Use Sample Data)
Triggers when a new satisfaction rating is recieved.
Trigger
Schedule
New Survey Response Recieved (Use Sample Data)
Triggers when a new survey response is recieved.
Trigger
Schedule
Add Customers To Organization
Add multiple customers to organization.
Action
Write
Add Customers To Servicedesk
Add multiple customers to servicedesk.
Action
Write
Add Request Participants
Add multiple request participants.
Action
Write
Create Customer
Create a customer.
Action
Write
Create Customer Request
Create a customer request.
Action
Write
Create Organization
Create an organization.
Action
Write
Create Request Comment
Create a request comment.
Action
Write
Delete Organization
Delete an organization.
Action
Write
Get Approvals
Retrieve a list of approvals.
Action
Write
Get Attachments For Request
Retrieve a list of attachments for request.
Action
Write
Get Customer Request
Retreive a list of customer request.
Action
Write
Get Customer Transitions
Retrieve a list of customer transitions.
Action
Write
Get Customers In Organization
Returns a list of customers in organization.
Action
Write
Get Organization
Get an organization.
Action
Write
Get Queue
Get a queue.
Action
Write
Get Queue Issues
Retreive a list of queue issues.
Action
Write
Get Request Comments
Retrieve a list of request comments.
Action
Write
Get Request Particpants
Retrieve a list of request particpants.
Action
Write
Get SLA Information
Get a SLA information.
Action
Write
Perform Customer Transitions
Perform customer transitions.
Action
Write
Remove Customers From Organization
Remove a list of customers from organization.
Action
Write
Remove Request Participants
Remove multiple request participants.
Action
Write
Add Customer
Add a customer.
Action
Write
Create Conversation
Create a conversation.
Action
Write
Delete Conversation
Delete a conversation.
Action
Write
Delete Customer
Delete a customer.
Action
Write
Delete User
Delete a user.
Action
Write
Get Attachment
Get an attachment.
Action
Write
Get Conversation
Get a conversation.
Action
Write
Get Customer
Get a customer.
Action
Write
Get Satisfaction Rating
Get a satisfaction rating.
Action
Write
Get User
Get a user.
Action
Write
List Conversations
Retrieve a list of conversations.
Action
Write
List Customer
Retrieve a list of customers.
Action
Write
List Tags
Retrieve a list of tags.
Action
Write
List Users
Retrieve a list of users.
Action
Write
Update Conversation
Update a conversation.
Action
Write
Update Conversation Tag
Update a conversation tags.
Action
Write
Update Customer
Update a customer.
Action
Write
Upload Attachment
Upload an attachment.
Action
Write
New Approval
Triggers when a new approval is added.
Trigger
Schedule
New Customer
Triggers when a new customer is added.
Trigger
Schedule
New Customer Request
Triggers when a new customer request is added.
Trigger
Schedule
New Organization
Triggers when a new organization is added.
Trigger
Schedule
New Request Comment
Triggers when a new request comment is added.
Trigger
Schedule
New User
Triggers when a new user is added.
Trigger
Schedule
Conversation Customer Replied
Triggers when on conversation a customer replied.
Trigger
Schedule
Conversation Note Added
Triggers when on conversation a note is added.
Trigger
Schedule
Conversation Status Updated
Triggers when a conversation status is updated.
Trigger
Schedule
Conversation Tag Updated
Triggers when a conversation tag is updated.
Trigger
Schedule
Customer Updated
Triggers when a customer is updated.
Trigger
Schedule
New Conversation Added
Triggers when a new conversation is added.
Trigger
Schedule
New Conversation Assigned
Triggers when a new conversation is assigned.
Trigger
Schedule
New Customer Created
Triggers when a new customer is created.
Trigger
Schedule
New Satisfaction Rating Recieved (Use Sample Data)
Triggers when a new satisfaction rating is recieved.
Trigger
Schedule
New Survey Response Recieved (Use Sample Data)
Triggers when a new survey response is recieved.
Trigger
Schedule
Add Customers To Organization
Add multiple customers to organization.
Action
Write
Add Customers To Servicedesk
Add multiple customers to servicedesk.
Action
Write
Add Request Participants
Add multiple request participants.
Action
Write
Create Customer
Create a customer.
Action
Write
Create Customer Request
Create a customer request.
Action
Write
Create Organization
Create an organization.
Action
Write
Create Request Comment
Create a request comment.
Action
Write
Delete Organization
Delete an organization.
Action
Write
Get Approvals
Retrieve a list of approvals.
Action
Write
Get Attachments For Request
Retrieve a list of attachments for request.
Action
Write
Get Customer Request
Retreive a list of customer request.
Action
Write
Get Customer Transitions
Retrieve a list of customer transitions.
Action
Write
Get Customers In Organization
Returns a list of customers in organization.
Action
Write
Get Organization
Get an organization.
Action
Write
Get Queue
Get a queue.
Action
Write
Get Queue Issues
Retreive a list of queue issues.
Action
Write
Get Request Comments
Retrieve a list of request comments.
Action
Write
Get Request Particpants
Retrieve a list of request particpants.
Action
Write
Get SLA Information
Get a SLA information.
Action
Write
Perform Customer Transitions
Perform customer transitions.
Action
Write
Remove Customers From Organization
Remove a list of customers from organization.
Action
Write
Remove Request Participants
Remove multiple request participants.
Action
Write
Add Customer
Add a customer.
Action
Write
Create Conversation
Create a conversation.
Action
Write
Delete Conversation
Delete a conversation.
Action
Write
Delete Customer
Delete a customer.
Action
Write
Delete User
Delete a user.
Action
Write
Get Attachment
Get an attachment.
Action
Write
Get Conversation
Get a conversation.
Action
Write
Get Customer
Get a customer.
Action
Write
Get Satisfaction Rating
Get a satisfaction rating.
Action
Write
Get User
Get a user.
Action
Write
List Conversations
Retrieve a list of conversations.
Action
Write
List Customer
Retrieve a list of customers.
Action
Write
List Tags
Retrieve a list of tags.
Action
Write
List Users
Retrieve a list of users.
Action
Write
Update Conversation
Update a conversation.
Action
Write
Update Conversation Tag
Update a conversation tags.
Action
Write
Update Customer
Update a customer.
Action
Write
Upload Attachment
Upload an attachment.
Action
Write
Don’t see the integration or actions you need? No problem.
Conduitly provides custom integration services to customers. If you need an integration that we don’t have, or you need additional triggers or actions to one we do, we can help.
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