Jira Service Management
Freshdesk
Integrate Jira Service Management with Freshdesk within minutes using Conduitly. Connect your work apps with Conduitly’s no code integration platform and automate the flow of data, repetitive tasks, and workflows between Jira Service Management and Freshdesk.
Create automations for
Jira Service Management with Freshdesk in minutes
Supported Triggers & Actions
New Approval
Triggers when a new approval is added.
Trigger
Schedule
New Customer
Triggers when a new customer is added.
Trigger
Schedule
New Customer Request
Triggers when a new customer request is added.
Trigger
Schedule
New Organization
Triggers when a new organization is added.
Trigger
Schedule
New Request Comment
Triggers when a new request comment is added.
Trigger
Schedule
New User
Triggers when a new user is added.
Trigger
Schedule
Agent Updated
Triggers when an agent is updated.
Trigger
Schedule
Contact Updated
Triggers when a contact is updated.
Trigger
Schedule
New Agent Added
Triggers when a new agent is added.
Trigger
Schedule
New Contact Added
Triggers when a new contact is added.
Trigger
Schedule
New Ticket Added
Triggers when a new ticket is added.
Trigger
Schedule
New Ticket Note Added
Triggers when a new ticket note is added.
Trigger
Schedule
Ticket Updated
Triggers when a ticket is updated.
Trigger
Schedule
Add Customers To Organization
Add multiple customers to organization.
Action
Write
Add Customers To Servicedesk
Add multiple customers to servicedesk.
Action
Write
Add Request Participants
Add multiple request participants.
Action
Write
Create Customer
Create a customer.
Action
Write
Create Customer Request
Create a customer request.
Action
Write
Create Organization
Create an organization.
Action
Write
Create Request Comment
Create a request comment.
Action
Write
Delete Organization
Delete an organization.
Action
Write
Get Approvals
Retrieve a list of approvals.
Action
Write
Get Attachments For Request
Retrieve a list of attachments for request.
Action
Write
Get Customer Request
Retreive a list of customer request.
Action
Write
Get Customer Transitions
Retrieve a list of customer transitions.
Action
Write
Get Customers In Organization
Returns a list of customers in organization.
Action
Write
Get Organization
Get an organization.
Action
Write
Get Queue
Get a queue.
Action
Write
Get Queue Issues
Retreive a list of queue issues.
Action
Write
Get Request Comments
Retrieve a list of request comments.
Action
Write
Get Request Particpants
Retrieve a list of request particpants.
Action
Write
Get SLA Information
Get a SLA information.
Action
Write
Perform Customer Transitions
Perform customer transitions.
Action
Write
Remove Customers From Organization
Remove a list of customers from organization.
Action
Write
Remove Request Participants
Remove multiple request participants.
Action
Write
Add Agent
Add an agent.
Action
Write
Add Company
Add a company.
Action
Write
Add Contact
Add a contact.
Action
Write
Add Note To Ticket
Add note to a ticket.
Action
Write
Add Ticket
Add a ticket.
Action
Write
Delete Company
Delete a company.
Action
Write
Get Agent
Get an agent.
Action
Write
Get Company
Get a company.
Action
Write
Get Contact
Get a contact.
Action
Write
Get Satisfaction Ratings
Get all satisfaction ratings.
Action
Write
Get Ticket
Get a ticket.
Action
Write
Search Agents
Search an agents.
Action
Write
Soft Delete Contact
Soft delete a contact.
Action
Write
Update Agent
Update an agent.
Action
Write
Update Company
Update a company.
Action
Write
Update Contact
Update a contact.
Action
Write
Update Ticket
Update a ticket.
Action
Write
New Approval
Triggers when a new approval is added.
Trigger
Schedule
New Customer
Triggers when a new customer is added.
Trigger
Schedule
New Customer Request
Triggers when a new customer request is added.
Trigger
Schedule
New Organization
Triggers when a new organization is added.
Trigger
Schedule
New Request Comment
Triggers when a new request comment is added.
Trigger
Schedule
New User
Triggers when a new user is added.
Trigger
Schedule
Agent Updated
Triggers when an agent is updated.
Trigger
Schedule
Contact Updated
Triggers when a contact is updated.
Trigger
Schedule
New Agent Added
Triggers when a new agent is added.
Trigger
Schedule
New Contact Added
Triggers when a new contact is added.
Trigger
Schedule
New Ticket Added
Triggers when a new ticket is added.
Trigger
Schedule
New Ticket Note Added
Triggers when a new ticket note is added.
Trigger
Schedule
Ticket Updated
Triggers when a ticket is updated.
Trigger
Schedule
Add Customers To Organization
Add multiple customers to organization.
Action
Write
Add Customers To Servicedesk
Add multiple customers to servicedesk.
Action
Write
Add Request Participants
Add multiple request participants.
Action
Write
Create Customer
Create a customer.
Action
Write
Create Customer Request
Create a customer request.
Action
Write
Create Organization
Create an organization.
Action
Write
Create Request Comment
Create a request comment.
Action
Write
Delete Organization
Delete an organization.
Action
Write
Get Approvals
Retrieve a list of approvals.
Action
Write
Get Attachments For Request
Retrieve a list of attachments for request.
Action
Write
Get Customer Request
Retreive a list of customer request.
Action
Write
Get Customer Transitions
Retrieve a list of customer transitions.
Action
Write
Get Customers In Organization
Returns a list of customers in organization.
Action
Write
Get Organization
Get an organization.
Action
Write
Get Queue
Get a queue.
Action
Write
Get Queue Issues
Retreive a list of queue issues.
Action
Write
Get Request Comments
Retrieve a list of request comments.
Action
Write
Get Request Particpants
Retrieve a list of request particpants.
Action
Write
Get SLA Information
Get a SLA information.
Action
Write
Perform Customer Transitions
Perform customer transitions.
Action
Write
Remove Customers From Organization
Remove a list of customers from organization.
Action
Write
Remove Request Participants
Remove multiple request participants.
Action
Write
Add Agent
Add an agent.
Action
Write
Add Company
Add a company.
Action
Write
Add Contact
Add a contact.
Action
Write
Add Note To Ticket
Add note to a ticket.
Action
Write
Add Ticket
Add a ticket.
Action
Write
Delete Company
Delete a company.
Action
Write
Get Agent
Get an agent.
Action
Write
Get Company
Get a company.
Action
Write
Get Contact
Get a contact.
Action
Write
Get Satisfaction Ratings
Get all satisfaction ratings.
Action
Write
Get Ticket
Get a ticket.
Action
Write
Search Agents
Search an agents.
Action
Write
Soft Delete Contact
Soft delete a contact.
Action
Write
Update Agent
Update an agent.
Action
Write
Update Company
Update a company.
Action
Write
Update Contact
Update a contact.
Action
Write
Update Ticket
Update a ticket.
Action
Write
Don’t see the integration or actions you need? No problem.
Conduitly provides custom integration services to customers. If you need an integration that we don’t have, or you need additional triggers or actions to one we do, we can help.
Request An Integration