Select Trigger and Action

Supported Triggers & Actions

New Mention Added


Trigger

New Message Added


Trigger

New Reaction Added (Custom Emoji)


Trigger

New User Added


Trigger

New User Role Assigned


Trigger

Agent Updated


Trigger

Contact Updated


Trigger

New Agent Added


Trigger

New Contact Added


Trigger

New Ticket Added


Trigger

New Ticket Note Added


Trigger

Ticket Updated


Trigger

Assign User Role


Action

Create Reaction


Action

Crosspost Message


Action

Delete Message


Action

Edit Message


Action

Get Channel


Action

Get Channel Message


Action

Get User


Action

List Channel Messages


Action

List Channel pins


Action

List Custom Reactions


Action

Pin Message


Action

Remove User Role


Action

Send Channel Message


Action

Send Direct Message


Action

Unpin Message


Action

Add Agent


Action

Add Company


Action

Add Contact


Action

Add Note To Ticket


Action

Add Ticket


Action

Delete Company


Action

Get Agent


Action

Get Company


Action

Get Contact


Action

Get Satisfaction Ratings


Action

Get Ticket


Action

Search Agents


Action

Soft Delete Contact


Action

Update Agent


Action

Update Company


Action

Update Contact


Action

Update Ticket


Action

New Mention Added


Trigger

New Message Added


Trigger

New Reaction Added (Custom Emoji)


Trigger

New User Added


Trigger

New User Role Assigned


Trigger

Agent Updated


Trigger

Contact Updated


Trigger

New Agent Added


Trigger

New Contact Added


Trigger

New Ticket Added


Trigger

New Ticket Note Added


Trigger

Ticket Updated


Trigger

Assign User Role


Action

Create Reaction


Action

Crosspost Message


Action

Delete Message


Action

Edit Message


Action

Get Channel


Action

Get Channel Message


Action

Get User


Action

List Channel Messages


Action

List Channel pins


Action

List Custom Reactions


Action

Pin Message


Action

Remove User Role


Action

Send Channel Message


Action

Send Direct Message


Action

Unpin Message


Action

Add Agent


Action

Add Company


Action

Add Contact


Action

Add Note To Ticket


Action

Add Ticket


Action

Delete Company


Action

Get Agent


Action

Get Company


Action

Get Contact


Action

Get Satisfaction Ratings


Action

Get Ticket


Action

Search Agents


Action

Soft Delete Contact


Action

Update Agent


Action

Update Company


Action

Update Contact


Action

Update Ticket


Action

Request An Integration